Terms of Use

Last updated May 15, 2026/Effective immediately upon posting

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY

These Terms include a binding arbitration provision and class action waiver (Section 22) that limit your rights to bring claims in court or as part of a class action. They also include a limitation of liability (Section 20) that limits the amount you may recover from us.

If you do not agree to these Terms in their entirety, do not access or use this Site, do not submit any contact form, and do not contact us using any means listed on the Site.

Table of contents

1. Acceptance of Terms and Eligibility
2. Identity of the Operator, Broker, and Licensees
3. Nature of the Site and Services
4. Not Legal, Tax, Financial, or Mortgage Assistance Advice
5. Real Estate Brokerage Relationship; When Agency Begins
6. MARS Rule; No Advance Fees; Short Sale Disclosures
7. Fair Housing, Equal Opportunity, and Non-Discrimination
8. Buyer-Agent Compensation and NAR Settlement Disclosures
9. Referral Fees, Joint Marketing, and Affiliated Business Disclosures
10. Lead Source and Lead Origin Disclosures
11. Inside Sales Agents and Lead Qualification
12. Homebuyers Privacy Protection Act and Trigger Leads
13. No Guarantees; Forward-Looking Information
14. Contact Forms; Telephone, Text, and Email Consent (TCPA)
15. SMS Program Details, A2P 10DLC, and Mini-TCPA Compliance
16. Email Marketing and CAN-SPAM Compliance
17. Call Recording and Monitoring
18. Artificial Intelligence and Automated Decision-Making
19. Testimonials, Endorsements, and Past Results
20. Disclaimers and Limitation of Liability
21. Indemnification
22. Binding Arbitration and Class Action Waiver
23. Wire Fraud Warning
24. User Submissions and Content
25. Intellectual Property; License to Use the Site
26. Third-Party Links and Resources
27. Privacy and Data Handling
28. Prohibited Conduct
29. Governing Law and Venue
30. DMCA Copyright Policy
31. Force Majeure
32. Severability and Entire Agreement
33. Modifications to These Terms
34. ADRE Complaint Process
35. NAR Code of Ethics and Ethics Complaints
36. Accessibility
37. Contact Information

1. Acceptance of Terms and Eligibility

These Terms of Use (the "Terms") form a binding legal agreement between you ("you," "User," or "your") and The James Sanson Team operating under Real Broker, LLC ("we," "us," "our," or the "Operator"). By accessing or using www.maricopashortsales.com or any subdomain or page thereof (collectively, the "Site"), by submitting any contact form, by sending us any communication in response to information presented on the Site, or by otherwise interacting with us through any channel identified on the Site, you represent and warrant that:

1. You have read, understood, and agree to be bound by these Terms in their entirety;
2. You are at least 18 years of age and otherwise legally capable of entering into a binding agreement under the laws of your state of residence;
3. Your use of the Site does not violate any applicable law or regulation in any jurisdiction in which you reside or from which you access the Site;
4. If you are using the Site on behalf of an entity or another person, you have the authority to bind that entity or person to these Terms; and
5. You have read and agree to our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, you must not access or use the Site. Continued use of the Site after any modification of these Terms constitutes your acceptance of the modified Terms.

2. Identity of the Operator, Broker, and Licensees

The Site is operated by James Sanson, individually and as a licensed real estate professional, doing business as "The James Sanson Team," affiliated with Real Broker, LLC. Identifying information:

1. Designated agent: James Sanson, REALTOR
2. Employing broker: Real Broker, LLC
3. State of licensure: Arizona
4. Regulatory authority: Arizona Department of Real Estate ("ADRE"), 100 N. 15th Avenue, Suite 201, Phoenix, AZ 85007, azre.gov
5. Geographic service area: Maricopa, Arizona (Pinal County), zip codes 85138 and 85139
6. Primary phone: 520-838-8037
7. Primary email: sales@maricopahomesforsale.com
8. Mailing address: Contact our team for the current mailing address

James Sanson is a member of the National Association of REALTORS ("NAR"), the Arizona Association of REALTORS ("AAR"), and applicable local REALTOR associations. As a REALTOR, James Sanson is bound by the NAR Code of Ethics and Standards of Practice, which is updated periodically by NAR. The current NAR Code of Ethics is available at nar.realtor.

The James Sanson Team may include other licensed associate brokers, salespersons, unlicensed administrative assistants, and authorized service providers from time to time, all operating under the supervision of the designated broker at Real Broker, LLC, consistent with A.A.C. R4-28-1103 and the ADRE rule revisions effective December 13, 2025. Team membership may change without notice. All licensed activity is performed by individuals identified on the Site or in transaction documents as the responsible licensee.

Our designated broker at Real Broker, LLC, is responsible for licensee supervision and brokerage advertising consistent with ADRE rules effective December 13, 2025. Identification of the designated broker is available upon request.

3. Nature of the Site and Services

The Site provides general informational content regarding residential short sales, pre-foreclosure options, mortgage hardship situations, underwater mortgages, loan-type-specific real estate considerations (FHA, VA, USDA, conventional), Maricopa-area neighborhoods, and the residential brokerage services offered by The James Sanson Team in Maricopa, Arizona. The Site also offers contact forms through which you may request a conversation with our team about your real estate situation.

The services we may offer following an initial inquiry include traditional residential real estate brokerage services such as listing, marketing, showing, negotiating, and assisting with the closing of residential properties in Arizona, including properties that may qualify for a short sale or involve pre-foreclosure considerations. We are not, and we do not represent ourselves to be: loan originators or mortgage loan originators (NMLS); mortgage assistance relief service providers operating outside the FTC and CFPB stay applicable to licensed real estate professionals; foreclosure consultants; debt negotiators; credit counselors; credit repair services; attorneys; certified public accountants; licensed financial advisors; licensed insurance producers; or title or escrow service providers. Our services are limited to those a licensed Arizona real estate brokerage may lawfully perform.

The Site is published, marketed, and operated solely for the Maricopa, Arizona market and is not intended as a solicitation of business or services in any jurisdiction in which we are not licensed. Information on the Site that may reference other jurisdictions, programs, or laws is informational only and is not an offer of services in those jurisdictions.

4. Not Legal, Tax, Financial, or Mortgage Assistance Advice

The Site and any communications from us are for general informational purposes only. Nothing on the Site or in any conversation, email, text, voicemail, video, or other communication should be construed as, or relied upon as, any of the following:

1. Legal advice or the practice of law (for legal questions, consult an attorney licensed in the relevant jurisdiction);
2. Tax advice or the rendering of tax services (for tax questions, consult a licensed certified public accountant or other qualified tax professional);
3. Financial planning, investment advice, or the rendering of financial services (consult a licensed financial advisor);
4. Mortgage origination, loan modification negotiation, or mortgage assistance relief services beyond the scope permitted to licensed real estate professionals under applicable law (consult a licensed mortgage loan originator or a HUD-approved housing counselor);
5. Credit counseling, credit repair, or debt negotiation services (consult a HUD-approved housing counselor or licensed credit counselor);
6. Bankruptcy advice (consult a licensed bankruptcy attorney);
7. Title or escrow services (consult a licensed title and escrow company);
8. Property valuation, appraisal, or broker price opinion services beyond informal market commentary (a formal valuation requires an Arizona-licensed appraiser or, for a Broker Price Opinion, a licensed real estate professional preparing a written BPO under controlled circumstances);
9. Home inspection services (consult an Arizona-licensed home inspector); or
10. Insurance advice (consult a licensed insurance producer).

For impartial mortgage assistance counseling at no cost, contact a HUD-approved housing counselor through hud.gov or by calling 1-800-569-4287. We may identify such professionals as resources, but we are not affiliated with and do not control or warrant the services of any third-party professional.

5. Real Estate Brokerage Relationship; When Agency Begins

No real estate brokerage relationship, agency relationship, fiduciary duty, attorney-client relationship, or other legal relationship is created between you and us by:

1. Your access to or use of the Site;
2. Your reading of the Site content;
3. Your submission of a contact form on the Site;
4. Your initial telephone, text, email, or video conversation with us;
5. Any preliminary discussion of property, market conditions, or general options; or
6. Any provision of general informational guidance from us.

An Arizona real estate brokerage relationship is created only when both of the following occur: (a) the parties enter into a written brokerage agreement using ADRE-compliant forms (typically a Residential Listing Agreement, Buyer-Broker Employment Agreement, or other AAR or Real Broker LLC-approved agreement); and (b) the agreement is executed by both you and the authorized licensee.

Until both conditions are satisfied, your communications with us are informational only. You do not have an agent or representative acting on your behalf, and we do not owe you the fiduciary duties owed by an Arizona real estate broker. Any conversation or written communication that occurs before a signed brokerage agreement is at-will, non-binding on either party, and does not create an exclusive or non-exclusive relationship.

Any real estate transaction in Arizona may involve a single agency relationship, a dual agency relationship (with informed written consent of all parties), or no agency relationship (a transaction broker, where permitted). Specific agency relationships are disclosed in writing using AAR-approved or Real Broker LLC-approved forms before entering into the relationship.

6. MARS Rule; No Advance Fees; Short Sale Disclosures

The federal Mortgage Assistance Relief Services Rule, also known as Regulation O and codified at 12 CFR Part 1015, regulates persons and entities that offer mortgage assistance relief services. The Federal Trade Commission ("FTC") issued a stay of compliance with the MARS Rule for licensed real estate professionals in good standing who assist consumers in negotiating short sales as part of standard real estate brokerage activity. As of the date of these Terms, this FTC stay remains in effect. We rely on this stay in connection with our short-sale brokerage services.

Notwithstanding the FTC stay, we voluntarily provide the following clarifications consistent with the protective purposes of the MARS Rule and similar state-level mortgage assistance relief laws:

1. No affiliation with government: The James Sanson Team is not associated with the government, and our service is not approved by the government or your lender.
2. No advance fees: We do not request, accept, or collect any fee or other consideration from you in advance of a closed real estate transaction. All compensation to us in a short sale transaction is paid out of sale proceeds at closing, subject to lender approval of those proceeds, and is disclosed on the closing settlement statement. You owe us nothing until and unless the short sale closes.
3. No payment until lender approval: Even if you accept our offer of services and we list and market your property, your mortgage lender may not agree to approve a short sale. If the lender does not approve the short sale, or if you withdraw or reject the lender's approval terms, no compensation is due to us, subject to the terms of any signed listing agreement.
4. Right to stop: You may stop doing business with us at any time consistent with the terms of any signed brokerage agreement. You may accept or reject any offer of mortgage assistance we obtain from your lender. If you reject the lender's offer, you do not pay us. If you accept the lender's offer and the transaction closes, you pay us in accordance with the agreed listing terms, paid from sale proceeds at closing.
5. Right to contact lender directly: You may contact your lender or mortgage servicer directly at any time. We do not represent, expressly or by implication, that you cannot or should not contact your lender or servicer.
6. Right to use a HUD counselor: You may use a HUD-approved housing counselor at no cost. We encourage you to do so for impartial guidance independent of any sales-driven incentive we may have.

Some states maintain their own mortgage assistance relief statutes that may apply independently of the federal stay. We do not provide mortgage assistance relief services to consumers outside Arizona and do not solicit clients outside Arizona through the Site.

7. Fair Housing, Equal Opportunity, and Non-Discrimination

We comply with the federal Fair Housing Act (42 U.S.C. § 3601 et seq.), the Arizona Fair Housing Act (A.R.S. § 41-1491 et seq.), the Civil Rights Act of 1866, the Americans with Disabilities Act (as applicable to housing), and all applicable state and local fair housing laws. We do not discriminate, and we do not steer, in the marketing, sale, leasing, or financing of real estate on the basis of:

1. Race, color, or national origin;
2. Religion;
3. Sex, including gender identity and sexual orientation;
4. Familial status (including the presence of children under 18 in the household);
5. Disability or handicap;
6. Source of income (where protected by state or local law);
7. Age (where protected by state or local law);
8. Ancestry; or
9. Any other class protected by applicable federal, state, or local law.

Real estate transactions are conducted in compliance with the NAR Code of Ethics, Article 10, which prohibits REALTOR discrimination based on protected classes and which extends beyond the federal protected classes in several respects. We have completed the NAR-required Fair Housing continuing education.

If you believe you have experienced discrimination in connection with our services or any housing transaction, you may file a complaint with the U.S. Department of Housing and Urban Development (HUD) at hud.gov/fairhousing or 1-800-669-9777, with the Arizona Attorney General's Civil Rights Division, with the Arizona Department of Real Estate, or with the local NAR association ethics committee. Nothing in these Terms waives or limits any right you have to file a fair housing complaint.

8. Buyer-Agent Compensation and NAR Settlement Disclosures

Following the August 17, 2024, implementation of the National Association of REALTORS settlement in Burnett v. NAR and related cases, the following disclosures apply to buyer-agent compensation in any transaction involving us:

1. Compensation is always negotiable. Real estate commissions and broker compensation are not set by law and are fully negotiable between the parties.
2. Buyer-broker agreements are required for showings. Buyers working with us are typically required to sign a written buyer-broker agreement before viewing a property listed by a third party, consistent with NAR settlement requirements and current AAR practice. The agreement specifies the compensation we will receive.
3. No off-MLS broker compensation offers. Compensation offers to buyer brokers, where they exist, are not made through MLS systems and are not assumed to exist. Any buyer-broker compensation must be negotiated separately and documented in writing.
4. Seller concessions. Under the 2026 AAR Residential Resale Purchase Contract, seller concessions may be used to help pay buyer-broker fees, with written acknowledgment and consent of both parties. Concessions are documented in the contract or a separate signed acknowledgment.
5. No reference to commissions in concession language. Per AAR guidance, seller concessions are not labeled as commissions in contract documents. Concession amounts are described as covering closing costs, prepaids, or allowable buyer expenses, consistent with lender and escrow requirements.
6. No commission rebates labeled as such. Arizona allows brokers to rebate commissions to principals, but only with disclosure to all parties and the lender, if applicable. We document any rebate as a seller concession or a price reduction in the purchase contract.

If you have questions about the structure of any compensation in a transaction involving us, ask before signing any agreement. We will provide a written explanation in plain language.

9. Referral Fees, Joint Marketing, and Affiliated Business Disclosures

Real Estate Settlement Procedures Act (RESPA) Section 8 (12 U.S.C. § 2607) and its implementing regulation (Regulation X, 12 CFR Part 1024) prohibit kickbacks, unearned referral fees, and fee-splitting in federally-related mortgage transactions. We comply with RESPA Section 8 and its implementing regulations.

Current practice: We do not accept referral fees or other compensation from lenders, title companies, escrow providers, home inspectors, insurance providers, contractors, or other settlement service providers for referrals of clients or business. We do refer clients to third-party service providers from time to time. Such referrals are made based on our good-faith assessment of the provider's quality and fit for the client's needs, not on compensation we receive from the provider.

Future practice and disclosure obligation: If our practice changes to include receiving referral compensation from third-party service providers, you will receive a written disclosure prior to any referral, in accordance with RESPA Section 8 and ADRE rules. Real Broker, LLC provides its clients with a Consent to Receive Referral Compensation form that satisfies RESPA disclosure requirements. By using the Site or contacting us, you acknowledge that we may, at our brokerage's discretion, offer such referrals in the future and provide associated written disclosures at that time.

Inter-broker referrals. When we refer a client to another licensed real estate broker (for example, when a client is buying or selling outside our Arizona service area), we may receive a referral fee from the receiving broker pursuant to a written broker-to-broker referral agreement. Such referral fees are paid by the receiving broker from that broker's commission, not by the consumer, and are disclosed in advance to the client.

Joint marketing. We may engage in joint marketing arrangements with other businesses that comply with RESPA, the Gramm-Leach-Bliley Act, and applicable Arizona law. Any joint marketing materials will identify the parties involved.

Affiliated business arrangements. We do not currently maintain any affiliated business arrangements as defined in 12 CFR § 1024.15. If this changes, a written Affiliated Business Arrangement Disclosure Statement will be provided to clients prior to any referral, consistent with RESPA Section 8(c)(4).

10. Lead Source and Lead Origin Disclosures

This Site, MaricopaShortSales.com, is owned and operated directly by The James Sanson Team at Real Broker, LLC. Contact forms submitted on this Site are received directly by our team. We do not currently purchase, sell, exchange, or aggregate consumer lead data from third-party lead generation services for the Site.

What this means in practice:

1. When you submit a contact form on this Site, your information is delivered to our team and is not sold or transferred to other real estate professionals, lenders, or marketers without your prior consent.
2. We do not participate in lead exchanges, pay-per-lead aggregator networks, or co-registration programs that resell your contact information to third parties.
3. Your information is used only to respond to your inquiry, to provide the services you request, and to maintain our business records, all as described in our Privacy Policy.

Future practice and notice. Marketing practices in the real estate industry evolve. If we ever modify our practices to include the purchase of third-party leads or participation in lead aggregator networks, we will: (a) update this Section 10 and the Privacy Policy with a new effective date; (b) ensure all third-party lead sources are TCPA-compliant with TrustedForm or equivalent consent verification; (c) disclose at the point of contact when your information was obtained from a third-party source; and (d) honor any opt-out you previously provided to the original source.

Inbound contact from us. If you receive a call, text, or email from us, you reached out to us first, you are a current or past client, you signed up at a public event or open house, you were referred to us by a current or past client (with consent), you have a current real estate agency relationship with us, or you provided express written consent through some other documented channel. If you receive a communication from us that you cannot account for, contact us at sales@maricopahomesforsale.com immediately, and we will investigate, identify the source of your contact information, and honor any opt-out you request.

11. Inside Sales Agents and Lead Qualification

An Inside Sales Agent ("ISA") or lead qualification specialist is a person or service that contacts new leads on behalf of a real estate team or brokerage to verify interest, qualify them, and route them to a licensed agent. ISAs are widely used in residential real estate.

Current practice. We have used Inside Sales Agents in the past and may use them or similar lead qualification services in the future, at our discretion. If we do, the following commitments apply:

1. Identification. Any ISA contacting you on our behalf will identify the company they are calling on behalf of (The James Sanson Team or MaricopaShortSales.com) and will identify their relationship to the team. ISAs will not falsely claim to be a licensed real estate agent if they are not licensed.
2. Compliance with consent. ISAs operate under the same consent records you provided to us when you submitted a contact form or otherwise reached out. ISAs do not make calls to numbers that have not previously consented to be contacted.
3. TCPA compliance. ISAs operate under our TCPA compliance program, including consent verification, DNC scrubbing, and time-of-day restrictions described in Section 15.
4. Recording disclosure. ISAs may record calls for quality assurance, training, and dispute resolution. If a call is recorded, the ISA will disclose this at the start of the call, where required by state law. See Section 17 (Call Recording).
5. Licensed-activity limitation. ISAs do not perform activities requiring an Arizona real estate license unless the ISA is themselves an Arizona-licensed real estate professional operating under the supervision of our designated broker. Licensable activity is performed only by licensed members of our team.
6. Opt-out honored. If you tell an ISA you wish to stop receiving communications, the opt-out applies to all future communications from us, not just from that ISA.

If at any time you have concerns about a person who has contacted you on our behalf, contact sales@maricopahomesforsale.com or call 520-838-8037 to verify the legitimacy of the contact.

12. Homebuyers Privacy Protection Act and Trigger Leads

The federal Homebuyers Privacy Protection Act (Public Law 119-36), which amends Section 604(c) of the Fair Credit Reporting Act (15 U.S.C. § 1681b(c)), took effect on March 5, 2026. The Act restricts the practice of consumer reporting agencies furnishing "trigger leads" (lists of consumers whose recent mortgage credit inquiry signals that they are shopping for a mortgage) to lenders and other third parties.

Our position. We do not buy, sell, exchange, broker, or otherwise transact in mortgage trigger leads. We do not contact consumers based on information that we have reason to know was derived from a mortgage credit inquiry without that consumer's express prior consent. We do not refer your contact information to mortgage lenders for trigger-lead-style outreach.

If you have applied for a mortgage and received unwanted solicitations. If you have recently applied for a mortgage and received unwanted phone calls, texts, or mailings, the source is unlikely to be us (we do not engage in trigger-lead marketing). You may file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov, with the Federal Trade Commission at ftc.gov, or with your state attorney general.

13. No Guarantees; Forward-Looking Information

Real estate transactions, including short sales, loan modifications, deeds in lieu of foreclosure, traditional sales, purchases, refinances, and any other property disposition or acquisition, are subject to many factors beyond our control. These factors include but are not limited to: mortgage lender and servicer decisions, investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, or private investors), buyer and seller decisions, buyer financing, appraisals and Broker Price Opinions, market conditions, interest rate movements, property condition, title issues, junior lien holders, tax liens, judgment liens, HOA matters, individual financial circumstances, regulatory changes, and the actions and inactions of third parties.

Nothing on the Site, in any communication with our team, or in any conversation with our personnel is or shall be construed as a guarantee, warranty, promise, or assurance of any specific outcome, including but not limited to:

1. That any short sale will be approved by any lender;
2. That any property will sell at any specific price, in any specific time frame, or on any specific terms;
3. That any home value estimate, market analysis, BPO, or comparable market analysis (CMA) will match the actual sale price or actual appraised value of any property;
4. That any deficiency will be waived;
5. That any specific credit, tax, foreclosure, or other consequence will or will not occur;
6. That any property will be reinstated or modified;
7. That any foreclosure can be delayed or prevented;
8. That any purchase offer will be accepted;
9. That any specific buyer will close on any specific property; or
10. That any specific result will occur in any transaction.

Past results, testimonials, or case studies described on the Site or by our team reflect specific past transactions and do not predict, warrant, or assure future results in any other transaction. Every real estate situation is unique. Forward-looking statements on the Site reflect our good-faith opinion at the time written and are subject to change without notice as circumstances evolve.

14. Contact Forms; Telephone, Text, and Email Consent (TCPA)

When you submit any contact form on the Site, when you call, text, or email us, or when you otherwise initiate communication with us, you expressly consent to receive communications from MaricopaShortSales.com and The James Sanson Team at Real Broker, LLC, and from our authorized representatives and service providers (including ISAs as described in Section 11, scheduling tools, customer relationship management platforms, and communication platforms) at the telephone numbers, text-capable numbers, and email addresses you have provided.

This consent expressly authorizes communications that may be sent using automated telephone dialing systems, automatic dialing announcing devices, artificial or prerecorded voice messages, and short message service ("SMS") text platforms, in compliance with the federal Telephone Consumer Protection Act (47 U.S.C. § 227), the FCC's TCPA implementing rules (47 CFR § 64.1200), and applicable state Mini-TCPA laws.

Your consent to receive communications is not a condition of any purchase, sale, or other transaction. You may withdraw your consent at any time using the methods described in Section 15 (for SMS) and Section 16 (for email). For voice calls, you may opt out by telling us during any call or by emailing sales@maricopahomesforsale.com. Opt-out requests are honored within ten business days (immediately for SMS).

Pre-existing relationship. If you have a current real estate brokerage relationship with us, are a past client, or have engaged in a real estate transaction with us, federal TCPA-established business relationship rules and state equivalents may apply to certain communications. Opt-out remains available.

You represent and warrant that any telephone number, text-capable number, or email address you provide is yours or that you are authorized to receive communications at that number or address. You agree to notify us promptly if any of your contact information changes or if you no longer wish to receive communications at that contact point.

15. SMS Program Details, A2P 10DLC, and Mini-TCPA Compliance

Our SMS communications are sent through carrier-registered Application-to-Person (A2P) 10DLC-compliant channels operated by our service providers or by us. The following SMS program details apply:

1. Program description: The James Sanson Team SMS communications regarding your real estate inquiry, including responses to questions, scheduling, transaction status, and follow-up.
2. Message frequency: Varies by conversation. We typically send messages only when responding to your inquiry or providing information you have requested. We do not send unsolicited promotional broadcast messages.
3. Message and data rates: Standard rates from your wireless carrier may apply. We do not separately charge for SMS.
4. Opt-out: Reply STOP to any SMS message from us at any time to unsubscribe. Once you reply STOP, we will send a confirmation opt-out message and will not send any further SMS to that number.
5. Help: Reply HELP at any time to receive contact information and assistance.
6. Time restrictions: We attempt to send SMS only between 8:00 a.m. and 8:00 p.m. local time at the recipient's location, consistent with federal TCPA and state Mini-TCPA requirements.
7. State-specific compliance: Recipients in Florida (Florida Telemarketing Act, F.S. § 501.059), Oklahoma (Oklahoma Telephone Solicitation Act, 15 O.S. § 775C), Washington (CEMA, RCW 19.190), Michigan, Maryland, and other states with Mini-TCPA laws are entitled to additional protections under their state law in addition to federal TCPA requirements. We comply with applicable state Mini-TCPA requirements.
8. DNC scrubbing: We scrub against the federal Do Not Call Registry and applicable state DNC lists before sending any marketing SMS. Consistent with the March 30, 2026 ruling in Rabbit v. Rohrman extending TCPA DNC protection to SMS, we treat the DNC scrub as a baseline requirement.
9. Carrier disclosure: Carriers are not liable for delayed or undelivered messages.
10. Consent records: We retain records of your SMS consent for the period required by applicable law (typically five years or longer). Where third-party consent verification platforms (such as TrustedForm) are used, retention periods may be longer.
11. One-to-one consent. Although the FCC's "one-to-one consent" rule was vacated by the Eleventh Circuit and remains delayed, we follow one-to-one consent best practices: your consent applies only to communications from The James Sanson Team and its authorized representatives, not to other parties.

Nothing in our SMS program waives any rights you may have under the federal TCPA (47 U.S.C. § 227), the FTC Telemarketing Sales Rule (16 CFR Part 310), or applicable state Mini-TCPA laws. If you believe you have received an SMS in violation of these laws, contact us at sales@maricopahomesforsale.com so we can investigate and address the matter.

16. Email Marketing and CAN-SPAM Compliance

If you provide your email address and consent to email communications, we may send you informational and marketing emails about real estate topics, market updates, and our services. All email from us complies with the federal CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and applicable state anti-spam laws, including California Business and Professions Code § 17529 et seq.:

1. Identification: Our emails clearly identify the sender as The James Sanson Team at Real Broker, LLC.
2. Subject line accuracy: Subject lines accurately reflect the content of each email.
3. No header falsification: Header information is accurate and not falsified.
4. Physical address: Each marketing email includes our physical mailing address.
5. Unsubscribe: Each marketing email includes a working unsubscribe link. We process unsubscribe requests within ten business days of receipt.
6. Direct unsubscribe: You may also unsubscribe at any time by emailing sales@maricopahomesforsale.com with the word UNSUBSCRIBE in the subject line.
7. Sexually-oriented content: We do not send sexually oriented commercial email.

17. Call Recording and Monitoring

Arizona is a one-party consent state for the recording of telephone conversations (A.R.S. § 13-3005). Many other states require all-party (two-party) consent for call recording, including, without limitation, California, Connecticut, Delaware, Florida, Hawaii (under certain conditions), Illinois, Maryland, Massachusetts, Michigan (varies by interpretation), Montana, Nevada, New Hampshire, Oregon, Pennsylvania, Vermont, and Washington.

Current practice. Calls between you and us are not routinely recorded. However, we reserve the right to record calls for quality assurance, training, dispute resolution, transaction documentation, and compliance purposes. If we record a call:

1. You may be asked at the start of the call to consent to recording.
2. If you do not consent to recording, the call will not be recorded.
3. If the call is recorded, the recording is treated as confidential business information of our team.
4. Recordings of calls with you may be made available to you upon written request, subject to redaction of third-party information.
5. Recordings are retained per our records retention schedule and applicable ADRE requirements (typically five years for transaction-related records under A.A.C. R4-28-802).

If you are calling us from a state that requires all-party consent and we do not affirmatively obtain consent at the start of the call, we will not record. By placing the call after reading this Section, you acknowledge our reservation of the right to request consent to record.

Third-party platforms used to communicate (videoconference, voicemail, transcription services, customer relationship management software, dialer software) may record or transcribe communications as part of their normal operation. The use of such platforms is disclosed in our Privacy Policy.

18. Artificial Intelligence and Automated Decision-Making

We may use artificial intelligence ("AI") tools, machine learning systems, large language models, automated workflow tools, and similar technology in our business operations, including, without limitation:

1. Drafting initial responses to inquiries (always reviewed by a human before sending);
2. Generating informational content for the Site;
3. Scheduling and calendar management;
4. Property valuation reference (informal only; not a substitute for an appraisal or formal BPO);
5. Market analysis and reporting;
6. Lead organization and follow-up reminders; and
7. Internal administrative tasks.

No solely-automated material decisions. Consistent with the California Privacy Protection Agency's Automated Decision-Making Technology regulations effective January 1, 2026, the Colorado AI Act, and similar laws in other states, we do not use AI or automated decision-making technology to make final decisions on matters that significantly affect you, including without limitation: whether to accept you as a client, the price at which a property is listed or sold, the terms of any real estate transaction, or the recommendation of any specific course of action. All material decisions and recommendations are made by a licensed human professional.

Right to human review. If you believe an automated tool has produced an incorrect result or recommendation that affects you, you may request human review by contacting sales@maricopahomesforsale.com. We will provide human review within ten business days.

EU AI Act and Colorado AI Act. To the extent any AI system we use is subject to the EU AI Act or the Colorado AI Act, we operate the system consistent with applicable risk classifications and transparency requirements. If you are a resident of the EU or Colorado, you may have additional rights regarding AI-generated content affecting you. Contact us to exercise these rights.

Content generated by AI. Some informational content on the Site may have been generated, in whole or in part, by AI tools and subsequently reviewed and edited by members of our team. We do not represent any AI-generated content as having been authored solely by a licensed human professional unless it is signed or attributed to a specific person.

19. Testimonials, Endorsements, and Past Results

Testimonials, reviews, ratings, and endorsements appearing on the Site comply with the Federal Trade Commission's Endorsement Guides (16 CFR Part 255) as updated in 2024:

1. Authenticity: All testimonials reflect the genuine experiences of past clients or individuals with whom we have done business. We do not fabricate, alter, or selectively edit testimonials in a way that distorts the speaker's meaning.
2. Material connections disclosed: If we have provided any compensation, gift, discount, or other material consideration to a person providing a testimonial, that material connection is disclosed clearly and conspicuously near the testimonial.
3. Typicality: Testimonials reflect specific past experiences and are not necessarily representative of typical results. Your results may differ. We do not include a "results not typical" disclaimer in place of disclosing what typical results are; we acknowledge that the typical outcome of a short sale or real estate transaction depends on many specific facts.
4. No fake reviews: We do not buy, sell, exchange, or solicit fake reviews. We do not use AI to generate fake testimonials.
5. Removal of inauthentic content: If we discover that a testimonial on the Site is inaccurate or inauthentic, we promptly remove it.

Past results described in case studies, transaction descriptions, or other content do not warrant or predict future results. Every real estate situation is unique. The mere fact that we successfully completed a transaction with one client does not warrant that we will successfully complete a similar transaction with you.

20. Disclaimers and Limitation of Liability

20.1 SITE PROVIDED AS-IS. THE SITE, ALL SITE CONTENT, AND ALL COMMUNICATIONS FROM US (PRIOR TO ENTERING INTO A SIGNED BROKERAGE AGREEMENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY ARIZONA LAW AND APPLICABLE FEDERAL LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

20.2 NO PROFESSIONAL ADVICE. NOTHING ON THE SITE OR IN ANY COMMUNICATION WITH US PRIOR TO A SIGNED BROKERAGE AGREEMENT IS LEGAL, TAX, FINANCIAL, MORTGAGE, CREDIT, OR INVESTMENT ADVICE. YOU AGREE NOT TO RELY ON SITE CONTENT OR ON ANY PRE-ENGAGEMENT COMMUNICATION AS A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM A QUALIFIED ADVISOR.

20.3 LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE OPERATOR, REAL BROKER, LLC, JAMES SANSON INDIVIDUALLY, OR ANY OF THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, INDEPENDENT CONTRACTORS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST DATA, LOST BUSINESS, LOST OPPORTUNITY, LOSS OF GOODWILL, OR ANY OTHER INTANGIBLE LOSS, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, YOUR INTERACTION WITH US PRIOR TO A SIGNED BROKERAGE AGREEMENT, OR ANY INFORMATION PROVIDED ON OR THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

20.4 LIABILITY CAP. EXCEPT AS REQUIRED BY ARIZONA REAL ESTATE LAW, ADRE RULES, OR OTHER NON-WAIVABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR PRE-ENGAGEMENT COMMUNICATIONS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS CAP DOES NOT APPLY TO LIABILITY ARISING UNDER A SIGNED BROKERAGE AGREEMENT, WHICH IS GOVERNED BY THAT AGREEMENT AND BY ADRE RULES.

20.5 NON-WAIVABLE RIGHTS PRESERVED. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. To the extent any such exclusion or limitation is unenforceable in your jurisdiction, the exclusion or limitation will apply to the maximum extent permitted by applicable law. Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including, without limitation, liability for fraud, willful misconduct, gross negligence, or violations of consumer protection statutes that prohibit such exclusion. Your rights under Arizona real estate law, ADRE rules, the NAR Code of Ethics complaint process, the federal Fair Housing Act, the federal TCPA, state Mini-TCPA laws, federal and state privacy laws, and applicable consumer protection laws are not waived by these Terms.

21. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless The James Sanson Team, Real Broker, LLC, James Sanson individually, and each of their respective owners, officers, directors, members, employees, agents, independent contractors, affiliates, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, losses, costs, damages, liabilities, judgments, fines, penalties, settlements, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:

1. Your use of or access to the Site;
2. Your breach of these Terms;
3. Your violation of any law or regulation, including, without limitation, real estate licensing law, fair housing law, consumer protection law, privacy law, telemarketing law, anti-spam law, or copyright and trademark law;
4. Your violation of any third-party right, including, without limitation, any intellectual property, privacy, or publicity right;
5. Any User Submission you provide, including any inaccurate, false, or misleading information;
6. Any misrepresentation made by you to us, including in any User Submission or in communications related to a real estate transaction;
7. Your provision of contact information for any person other than yourself without that person's authorization; or
8. Any unauthorized use of the Site through your account or by you.

We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you agree to cooperate with our defense of the matter. You may not settle any matter subject to indemnification under this section without our prior written consent.

22. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US BY BINDING INDIVIDUAL ARBITRATION AND LIMITS THE WAY YOU CAN SEEK RELIEF.

22.1 Informal dispute resolution first. Before initiating any formal proceeding, you agree to first contact us at sales@maricopahomesforsale.com with a written description of the dispute and the specific relief sought. You and we agree to attempt, in good faith, to resolve the dispute through informal discussions for at least sixty (60) days before initiating any arbitration or litigation. The sixty-day informal resolution period is a condition precedent to any formal dispute resolution.

22.2 Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any communication from us prior to a signed brokerage agreement, or your use of the Site (collectively, a "Covered Dispute"), that is not resolved through informal resolution, will be resolved exclusively through final and binding arbitration administered by JAMS in accordance with the JAMS Streamlined Arbitration Rules and Procedures (or, if the amount in controversy exceeds the JAMS Streamlined threshold, the JAMS Comprehensive Arbitration Rules and Procedures). The arbitration will be conducted in Pinal County, Arizona, at another mutually agreed-upon location, or by videoconference, at the consumer's election. The arbitrator will be selected in accordance with the applicable JAMS rules. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

22.3 Class action waiver. You and we agree that all Covered Disputes will be brought solely in your or our individual capacity, and not as a plaintiff or class member in any purported class, collective, mass, or representative action or proceeding. No arbitrator or court has authority to consolidate more than one person's claims, preside over any form of class or representative proceeding, or award class-wide relief.

22.4 Carve-outs. Notwithstanding the foregoing, either party may bring an action in small claims court for any Covered Dispute that falls within the small claims court's jurisdiction (currently $3,500 or less in Arizona); either party may seek temporary or preliminary injunctive or equitable relief in court to protect intellectual property rights or to prevent ongoing irreparable harm; and nothing in this Section 22 prevents you from filing a complaint with the Arizona Department of Real Estate, the National Association of REALTORS, the Federal Trade Commission, the Consumer Financial Protection Bureau, the U.S. Department of Housing and Urban Development, a state attorney general, or any other government agency or regulator with jurisdiction over the matter. This Section 22 does not waive any TCPA, fair housing, or consumer protection statutory claim, although such claims, if pursued by you against us, must proceed through arbitration on an individual basis subject to the carve-outs above.

22.5 Right to opt out of arbitration. You may opt out of the arbitration and class action waiver provisions of this Section 22 by emailing sales@maricopahomesforsale.com within thirty (30) days after first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your full legal name and the email address you used in any prior Site contact. If you opt out, the arbitration and class action waiver provisions will not apply to you, but the other provisions of these Terms will continue to apply.

22.6 Survival. This Section 22 will survive termination of these Terms.

23. Wire Fraud Warning

Real estate wire fraud is a serious and growing problem. Criminals impersonate real estate professionals, title companies, escrow officers, and lenders to redirect closing funds to fraudulent accounts. Losses to consumers from real estate wire fraud total hundreds of millions of dollars annually.

Our practice.

1. We will never email you wire instructions for sending money to a title company or escrow.
2. We will never change wire instructions by email or text at the last minute.
3. If you receive an email purporting to be from us, the title company, or your lender that contains wire instructions or that changes previously-provided wire instructions, do not act on the email. Call the sender at a phone number you have independently verified (not a number provided in the suspicious email) to confirm the instructions.
4. If you have any doubt about the authenticity of any wire instruction, call us at 520-838-8037 and call your title company directly at the number on their official website.
5. Report suspected wire fraud immediately to the FBI's Internet Crime Complaint Center at ic3.gov, to your bank, and to local law enforcement.

The James Sanson Team does not handle, hold, or process client funds. Closing funds are handled by licensed Arizona title and escrow companies. Verify the legitimacy of any wire instruction directly with the title or escrow company by phone before sending funds.

24. User Submissions and Content

When you submit a contact form, send a message, or otherwise provide content to us through the Site or related communications channels ("User Submissions"), you grant us a non-exclusive, royalty-free, worldwide license to use, store, process, and reproduce your User Submission for the purposes of responding to your inquiry, providing services in response to your inquiry, complying with our legal obligations, defending against claims, and maintaining transactional and business records consistent with ADRE record retention requirements (typically five years under A.A.C. R4-28-802).

You represent and warrant that all User Submissions are accurate to the best of your knowledge, that you have the right to provide the information, that the User Submission does not infringe any third-party rights or violate any law, and that any contact information you provide for any person other than yourself has been provided with that person's authorization.

We do not solicit, request, or want to receive confidential or proprietary information from you in any User Submission. Do not include in any User Submission any information you consider confidential, proprietary, privileged, or that you do not want made part of our business records. By submitting a User Submission, you acknowledge that the submission is not confidential, and no fiduciary, agency, or other special relationship is created by the User Submission alone.

We reserve the right to refuse, remove, edit, or decline to act on any User Submission at our sole discretion, with or without notice, for any reason or no reason.

25. Intellectual Property; License to Use the Site

The Site, including all text, graphics, page layouts, navigation structures, page designs, images, photographs, illustrations, video, audio, code, schema markup, page metadata, and other content (collectively, the "Site Content"), is owned by us or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The selection, arrangement, and presentation of all Site Content, and the overall design of the Site, are the exclusive property of The James Sanson Team and Real Broker, LLC.

Subject to your continuing compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes. You may print pages for your own personal reference. You may not, and may not permit any third party to:

1. Copy, modify, reproduce, distribute, publish, display, perform, post, transmit, sell, license, or commercially exploit any Site Content;
2. Use any robot, scraper, spider, crawler, data mining tool, automated query tool, or similar tool to access the Site or extract Site Content, except for general-purpose search engine indexing consistent with our robots.txt file;
3. Frame, mirror, or embed the Site or any Site Content in any commercial work;
4. Remove, alter, or obscure any copyright, trademark, or other proprietary notice on the Site;
5. Use Site Content to train any artificial intelligence model, machine learning system, or large language model, except where required by law;
6. Use Site Content in any manner that competes with or is likely to confuse with our business or brand;
7. Aggregate, republish, or redistribute Site Content as part of any database, lead list, comparison service, or competing service;
8. Use the Site to scrape or harvest contact information, agent profiles, or property information.

"MaricopaShortSales.com," "The James Sanson Team," and related logos and word marks are trademarks of their respective owners. "Real Broker" and the Real Broker logo are trademarks of Real Broker, LLC. "REALTOR" and "REALTORS" are federally registered collective membership marks of the National Association of REALTORS, used only by NAR members.

26. Third-Party Links and Resources

The Site may contain links to and references to third-party websites, services, and resources, including but not limited to HUD, the IRS, the Consumer Financial Protection Bureau, the FTC, the Arizona Department of Real Estate, the Arizona Association of REALTORS, the National Association of REALTORS, Fannie Mae, Freddie Mac, the Arizona Legislature, and others. These links are provided for convenience and informational purposes only. We do not endorse, control, or warrant any third-party website, service, or content. Your use of any third-party resource is governed by that resource's own terms of use and privacy policy. We are not responsible for the availability, accuracy, content, or practices of any third-party resource.

27. Privacy and Data Handling

Our collection, use, and disclosure of personal information collected through the Site or through your communications with us is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you also agree to the Privacy Policy. The Privacy Policy addresses, among other things: information we collect, how we use it, who we share it with, the rights of California residents under the CCPA/CPRA, the rights of residents of all states with comprehensive privacy laws, the rights of EU/UK residents under GDPR, cookies and tracking technology, data retention, security, children's privacy, and how to exercise your rights.

28. Prohibited Conduct

You agree not to use the Site or our communication channels to:

1. Violate any applicable law or regulation, including, without limitation, real estate licensing law, fair housing law, consumer protection law, privacy law, telemarketing law, anti-spam law, anti-trust law, or copyright and trademark law;
2. Submit false, misleading, fraudulent, or deceptive information;
3. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
4. Engage in any activity that interferes with, disrupts, damages, or accesses in an unauthorized manner the Site, our servers, our systems, or any related infrastructure;
5. Send any virus, malware, ransomware, trojan, worm, spyware, or any other harmful computer code, file, program, or content;
6. Use the Site or our communication channels to send unsolicited commercial communications to us or any third party;
7. Use the Site for any purpose that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or invasive of another's privacy;
8. Use the Site or our services to discriminate against any person on the basis of any protected class under fair housing law or other applicable law;
9. Attempt to gain unauthorized access to any account, computer system, or network connected to the Site, whether through hacking, password mining, phishing, social engineering, or any other means;
10. Scrape, harvest, or extract data from the Site for any commercial purpose, including building or training competitive services or AI models;
11. Submit contact information for any person other than yourself without that person's express authorization.

We reserve the right to investigate suspected violations and to report suspected illegal activity to appropriate law enforcement authorities, regulators, or other proper parties. We reserve the right to cooperate with any law enforcement authorities or to comply with any court order requesting or directing us to disclose information about anyone who violates these Terms.

29. Governing Law and Venue

These Terms, the Site, and any non-contractual obligations arising from or related to the foregoing are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of Section 22.

For any matter not subject to arbitration under Section 22, including matters within Section 22.4 (carve-outs), the exclusive jurisdiction and venue is the state and federal courts located in Pinal County, Arizona, and each party irrevocably consents to the jurisdiction and venue of those courts. Notwithstanding the foregoing, regulatory complaints to the ADRE, NAR, HUD, FTC, CFPB, or other government agencies may be filed in the venue specified by that agency.

30. DMCA Copyright Policy

We respect the intellectual property rights of others. If you believe that material accessible on the Site infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512(c)). To be effective, the notice must include:

1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the material that is claimed to be infringing, with information sufficient to enable us to locate the material;
4. Your contact information, including address, telephone number, and email;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Submit DMCA notices to sales@maricopahomesforsale.com with the subject line "DMCA Notice." We will respond to valid DMCA notices in accordance with the requirements of 17 U.S.C. § 512. We may, in appropriate circumstances, terminate the privileges of Users who are repeat infringers.

31. Force Majeure

We will not be liable or responsible for any failure to perform, or any delay in performance of, any obligation under these Terms that is caused by events outside our reasonable control, including without limitation acts of God, natural disasters, fires, floods, earthquakes, pandemics, public health emergencies, war, terrorism, civil unrest, government action, law or regulation, embargo, telecommunications failures, electrical outages, internet failures, denial-of-service attacks, supplier or vendor failures, software outages, or other similar events.

32. Severability and Entire Agreement

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, severed from these Terms. The remaining provisions of these Terms will continue in full force and effect. If Section 22 (arbitration and class action waiver) is held unenforceable in whole or in part, the parties agree the remaining portions of Section 22 will be enforced to the maximum extent permitted by law, and the carve-outs in Section 22.4 will remain available.

These Terms, together with the Privacy Policy, and any signed brokerage agreement between you and us, constitute the entire agreement between you and us regarding the subject matter of these Terms and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding that subject matter. To the extent of any conflict between a signed brokerage agreement and these Terms, the brokerage agreement controls for matters within its scope.

No waiver of any provision of these Terms is effective unless in writing signed by us. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

33. Modifications to These Terms

We may modify these Terms at any time by posting the modified version on the Site and updating the "Last updated" date. Modifications are effective when posted unless we provide a specific effective date. For material modifications, we may also provide additional notice through the Site, by email to any address we have on file for you, or through other reasonable means.

Your continued access to or use of the Site after modifications are posted constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Site.

34. ADRE Complaint Process

If you have a complaint about the conduct of James Sanson, Real Broker, LLC, or any associated licensee in connection with real estate brokerage services in Arizona, you may file a complaint with the Arizona Department of Real Estate. The ADRE provides a formal complaint process for the public and reviews allegations of violations of Arizona real estate law (A.R.S. Title 32, Chapter 20) and ADRE rules (A.A.C. Title 4, Chapter 28). The ADRE rule revisions, effective December 13, 2025, expanded disclosure duties, advertising responsibilities, and broker supervision requirements.

For complaint procedures and forms, visit azre.gov or contact the ADRE at the contact information listed on its website. Nothing in these Terms, including Section 22, prevents you from filing a complaint with the ADRE.

35. NAR Code of Ethics and Ethics Complaints

James Sanson is a REALTOR and is bound by the NAR Code of Ethics and Standards of Practice. The Code of Ethics governs REALTOR conduct in client relationships, communications with other REALTORS, advertising, dealings with the public, fair housing, and many other areas. Significant provisions include Article 1 (fiduciary duties to clients), Article 10 (fair housing), Article 11 (competence in service), Article 12 (truthfulness in advertising), and Article 16 (relations with other REALTORS).

If you believe a REALTOR has violated the Code of Ethics, you may file an ethics complaint with the local REALTOR association having jurisdiction over the REALTOR's primary place of business. NAR ethics complaint procedures are described at nar.realtor. Nothing in these Terms, including Section 22, prevents you from filing an ethics complaint.

36. Accessibility

We design the Site with accessibility in mind and aim for substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are also mindful of Title III of the Americans with Disabilities Act and applicable state accessibility laws. If you encounter difficulty accessing any part of the Site, please contact us at sales@maricopahomesforsale.com or 520-838-8037. We will make reasonable efforts to provide the information or service through an alternative method that meets your needs.

37. Contact Information

For any questions about these Terms, to submit a notice required by these Terms, or to contact us for any other purpose, use the following contact information:

1. Operator: The James Sanson Team at Real Broker, LLC
2. Email: sales@maricopahomesforsale.com
3. Phone: 520-838-8037
4. Notices to a specific section: Use the subject line indicated in that section (e.g., "DMCA Notice," "Arbitration Opt-Out," "Privacy Request," "UNSUBSCRIBE," "AI Human Review Request").

Effective date May 15, 2026. James Sanson | Real Broker LLC | Licensed in Arizona | 520-838-8037. These Terms are intended to provide substantial protection consistent with current federal and Arizona law, REALTOR ethics, ADRE rules, and lead-generation industry best practices. They are not legal advice and have not been reviewed by an attorney engaged by you. We strongly recommend consulting an Arizona real estate attorney experienced in privacy and consumer protection law before relying on these Terms in any legal matter.